Contact Us
Have questions, feedback, or need support? We'd love to hear from you. Reach out using any of the contact methods below.
Company Information
Cavess UG (haftungsbeschränkt)
Ockerwitzer Allee 110
01156 Dresden
Germany
Managing Director: Marc Lattermann
Registry Court: Amtsgericht Dresden
Registry Number: HRB 45047
VAT ID: DE356581841
Frequently Asked Questions
Before contacting us, you might find the answer to your question in our help section:
Visit Help CenterWhat to Expect
- We typically respond to emails within 24-48 hours on business days
- Phone support is available during CET business hours (9 AM - 5 PM)
- For urgent technical issues, please include details about your browser version and the website where you encountered the problem
- We welcome feedback and feature suggestions to improve FaviconDownload.dev
Report a Bug
If you've encountered a bug or technical issue, please include the following information when contacting us:
- Chrome browser version
- Extension version (visible in chrome://extensions)
- The website URL where the issue occurred
- Steps to reproduce the problem
- Any error messages you received
- Screenshots if applicable
This information helps us identify and fix issues more quickly.